Barclays has been accused of closing the bank account of a tech entrepreneur because she earns part of her income through the adult content platform OnlyFans.
Madelaine Thomas, who runs a start-up called Image Angel while also generating income through adult content platforms, said the bank refused to open a business account for her company and had shut down an account linked to her work on OnlyFans and similar websites.
Thomas applied for a business account with Barclays for Image Angel, a company she founded after private images of her were shared without her consent. The company’s technology applies digital watermarks to online images, allowing creators to track how their content is distributed and identify when it is shared without permission.
She said she initially received a positive response from the bank when submitting her application, but this was followed by a string of questions about a separate account that received income from her adult content work. She also said Barclays asked about a joint account she holds with her husband, which she uses to pay nursery fees.
“It’s crazy that I’m trying to get a business bank account for technology that is going to change the landscape in terms of violence against women and girls, and yet I’m now being investigated for…I don’t even know what,” she said. “The technology I’m creating is just protecting people. It’s a benefit to society.”
Writing on LinkedIn, she claimed: “Barclays don’t like that I earn via platforms like OnlyFans.”
OnlyFans, which has nearly five million creators and more than 350 million users, has faced similar complaints before. In 2021, the model Jessica Alves said Barclays deleted her account, citing concerns about transactions linked to adult content.
Last year, the Financial Conduct Authority warned banks not to block or shut down the accounts of adult workers without valid reason, saying such actions could cause “significant harm” to the individuals affected.
A Barclays spokesperson said the bank has a responsibility to understand the source of funds associated with any business account.
“Where it is not possible to do so, we will examine each business on a case-by-case basis and only close a customer’s account after careful thought,” the spokesperson said. “We do not take this decision lightly and understand the difficulties this can cause.”
Thomas said she has since opened a business account with another bank.
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Barclays accused of shutting entrepreneur’s bank account over her OnlyFans work
