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Consumer group names airlines with ‘poor’ customer service – companies refute ‘misleading’ survey results

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July 31, 2024
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In a recent poll conducted by leading consumer group Which?, Wizz Air has been ranked as the worst performing airline for customer service. The survey, which included approximately 1,000 adults, evaluated airlines across eight areas of customer service, including the ease of finding a contact number, the response time to inquiries, and the effectiveness of issue resolution. Wizz Air received a net…

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